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Remote Second Opinion
Overview
MedExtra's members want to be SURE that they are following the most appropriate treatment plan, whether it is for breast cancer, or back pain. For this reason, we have been organizing Remote Second Opinions (RSO) for nearly a decade. This process permits our members' medical files, including pathology and radiology to be reviewed by the world-leading specialists in that particular field.
The Ideal Second Opinion Includes:
- Pre-diagnosis services and support to arrive at a diagnosis promptly
- Care Management support in preparing the medical file for a well focused Second Opinion
- Rapid RSO in order to meet tight staging and treatment timelines
- Post RSO Care Management to elevate the quality of care delivered in Canada in line with what is proposed in the RSO
- Ongoing, Post RSO psycho-social follow up throughout all stages of the illness
- A resource network compensating for the scarcity of local resources to implement the RSO plan
More about a MedExtra RSO
- Contact MedExtra at 877-373-9872 or 514-522-8000
- The first step towards a second opinion is to complete and return a copy of our Mandate and Release of Information Forms.
- Click to have someone from MedExtra contact you.
- Learn more about how MedExtra's Second Opinion service compliments any Critical Illness Insurance Policy - download our Comprehensive Second Opinion white paper.
When faced with an Illness, Canadians need more to ensure that they arrive at a prompt high quality treatment plan with comprehensive and ongoing follow up for their Illness.
Support Before Diagnosis
Accelerate or ‘rule out’ a diagnosis
Illnesses can take weeks and even months to diagnose. MedExtra’s administrative support, Care Management and Provider network compress the time to; diagnosis, treatment and claim of any indemnity.
Illnesses can take weeks and even months to diagnose. MedExtra’s administrative support, Care Management and Provider network compress the time to; diagnosis, treatment and claim of any indemnity.
Support During the RSO process
Optimize the Second Opinion with Care Management
To further elevate the quality of the Remote Second Opinion and its value, MedExtra closely manages the administrative and medical aspects of the Remote Second Opinion process:
To further elevate the quality of the Remote Second Opinion and its value, MedExtra closely manages the administrative and medical aspects of the Remote Second Opinion process:
- Retrieve the medical record
- Craft a comprehensive and detailed Medical Case Summary (MCS)
- Review MCS to ensure appropriate investigations staging, diagnosis
- Craft the appropriate medical questions for the RSO
- Discuss the summary and questions with the client
- Review recommendations of RSO with the Client
- Craft additional questions and discuss the case with the local MDs if required
- Liaise with the treating physicians and other medical professionals throughout treatment and recovery
Support After Diagnosis
Coordinate a higher standard of care, follow up & psycho-social support
There are substantial differences between the care in Canada and the higher standard held at world leading institutions. Canadian physicians are often ill-equipped to implement RSO’s, which are likely to call for resources or care not readily available in Canada. Along with a diagnosis of an illness come many questions, concerns and worries. MedExtra’s Care Managers provide members with ongoing patient, compassionate support and information along with liaison with the treating medical team.
There are substantial differences between the care in Canada and the higher standard held at world leading institutions. Canadian physicians are often ill-equipped to implement RSO’s, which are likely to call for resources or care not readily available in Canada. Along with a diagnosis of an illness come many questions, concerns and worries. MedExtra’s Care Managers provide members with ongoing patient, compassionate support and information along with liaison with the treating medical team.
